Terms of service
Terms of Service
OVERVIEW
This website is operated by Twiss Gallery. Throughout the site, the terms “we”, “us” and “our” refer to Twiss Gallery. Twiss Gallery offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions.
SECTION 4 – PRODUCTS OR SERVICES
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy.
Many of our items, including handmade beadwork, are made to order. Processing times may vary and are listed on product pages.
Some items, including apparel and accessories, are produced and shipped by our fulfillment partner. These items may ship separately from handmade products.
We make every effort to display product colors and images as accurately as possible, but we cannot guarantee that your device’s display will be accurate.
SECTION 5 – PRICING AND MODIFICATIONS
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of the content) without notice at any time.
SECTION 6 – ORDERS AND BILLING
We reserve the right to refuse or cancel any order at our discretion. This may include orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
SECTION 7 – SHIPPING AND DELIVERY
We currently ship within the United States.
Shipping times vary depending on the product. Made-to-order items may require additional processing time before shipment.
We are not responsible for delays caused by carriers, incorrect shipping addresses, or circumstances beyond our control.
SECTION 8 – RETURNS AND REFUNDS
Please review our Refund Policy for detailed information.
We offer returns within 14 days of delivery for eligible items. Made-to-order and certain customized items may not be eligible for return unless defective or damaged.
SECTION 9 – THIRD-PARTY SERVICES
We may use third-party services, including payment processors and fulfillment partners, to complete your order. We are not responsible for the actions of these third parties, but we work with trusted providers to ensure quality and reliability.
SECTION 10 – INTELLECTUAL PROPERTY
All content on this site, including designs, images, logos, and text, is the property of Twiss Gallery and may not be used, reproduced, or distributed without permission.
SECTION 11 – LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
In no case shall Twiss Gallery be liable for any injury, loss, claim, or damages of any kind arising from your use of the service or any products purchased from us.
SECTION 12 – INDEMNIFICATION
You agree to indemnify and hold harmless Twiss Gallery from any claim or demand arising out of your breach of these Terms or violation of any law.
SECTION 13 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the United States.
SECTION 14 – CHANGES TO TERMS
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@twissgallery.shop